Shipping policy
Important Notice
We would like to clarify that product prices on our website are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to.
Payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be, we have excluded these charges from all invoices issued from our website.
Shipments
Free shipping across Lebanon
All domestic orders are shipped via Wakilni or by our team. Customers normally receive their orders 1-7 business days from the shipment date.
International Orders
You can now shop our site and see your complete order total, including shipping costs, when you check out. Once you submit your order, the total includes shipping and the total cost of items purchased only, excluding the import duties customs and local sales taxes levied by the country you are shipping to.Once your order has been dispatched, you will receive a confirmation email containing details of your order as well as a tracking number to monitor its progress. At any time during delivery, we will be your point of reference, ready to respond to your concerns and offer you support throughout the procedure.
Do not hesitate to:
email us at graoun@gmail.com
or WhatsApp us on +961 79 106690